Complaints Handling Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We recommend emailing us in the first instance to ensure receipt.
Complaints should be directed to:
The Directors C/O World of Auctions Limited
Email: Tom@worldofauctions.co.uk
Contact address: World of Auctions Meridien House, 42 Upper Berkeley Street, London, England, W1H 5QJ
We will then respond in line with the timeframes set out below.
What will happen next?