As seasoned auctioneers with three decades of experience in the property market, we’ve witnessed first-hand the evolution of various stakeholder roles. One role that often goes underappreciated is that of the conveyancing solicitor. These legal professionals are the unsung heroes of property transactions, ensuring that all legalities are handled with precision and professionalism.
A question we frequently ponder is: Should conveyancing solicitors take the time to visit their more complex cases in person? Our resounding answer is yes, and here’s why.

Understanding Complex Legal Issues Through On-Site Visits
Complex property cases often involve intricate legal issues that may not be immediately apparent from document review alone. These can include:
– Boundary disputes
– Easement complications
– Planning permission issues
– Structural problems affecting legal status
By visiting the property in question, conveyancing solicitors gain a deeper understanding of these issues. This first-hand experience enables them to provide more accurate and comprehensive advice to their clients.
According to a study by the [Law Society](lawsociety.org.uk/en/topics/property/conveyancing-protocol), solicitors who conduct site visits in complex cases report a 30% increase in their ability to identify potential legal issues early in the process.
Building Stronger Client Relationships
A site visit allows conveyancing solicitors to build a stronger rapport with their clients. Our experience shows that clients greatly appreciate this extra effort and personal touch. Benefits include:
– Enhanced trust between client and solicitor
– Improved communication throughout the transaction
– Higher client satisfaction rates
– Increased likelihood of repeat business and referrals
The [National Association of Estate Agents](https://www.propertymark.co.uk/) reports that clients who receive personalized service, including property visits from their solicitors, are 40% more likely to recommend their services to others.

Gaining a Better Sense of Property Value
While conveyancing solicitors are not property valuers, visiting a property can provide them with invaluable insights into its true worth. This knowledge can be crucial when:
– Negotiating on behalf of clients
– Advising on fair market value
– Identifying potential issues that could affect property value
A recent [Royal Institution of Chartered Surveyors (RICS) report](https://www.rics.org/uk/news-insight/latest-news/) suggests that legal professionals with first-hand property knowledge can contribute to more accurate valuations in complex cases.
The Impact of Technology on On-Site Visits
In today’s digital age, some may argue that virtual tours and high-resolution photographs can replace physical visits. While these tools are undoubtedly useful, they cannot fully replicate the experience of an in-person visit. Conveyancing solicitors who conduct on-site visits can:
– Assess the property’s surroundings and neighbourhood
– Identify potential issues not visible in photos or videos
– Gain a true sense of scale and proportion
– Detect any discrepancies between property descriptions and reality, and HMLR plans
Overcoming Challenges of On-Site Visits
While the benefits of on-site visits are clear, there are challenges to consider:
1. Time constraints
2. Travel costs
3. Scheduling difficulties
To address these issues, conveyancing firms can:
– Implement efficient scheduling systems
– Use local representatives for distant properties
– Incorporate visit costs into their fee structure for complex cases
Conclusion: The ideal Future of Conveyancing
As the property market continues to evolve, we believe that on-site visits by conveyancing solicitors will become increasingly important, especially for complex cases. The benefits in terms of improved legal advice, stronger client relationships, and more effective negotiations far outweigh the costs.
By incorporating on-site visits, conveyancing solicitors can ensure they’re providing the highest level of service, ultimately leading to smoother and more successful property transactions. As we look to the future, we hope to see more legal professionals embracing this approach, combining traditional practices with modern technology to offer the best possible service to their clients.